Terms of Service

These Terms form an agreement between you and Metaking Studios OU, the company that operates the BLOCKLORE websites, applications and related services. Our Privacy Policy explains how we handle your data and forms part of this agreement.

You must be at least 18 years old, or the age of majority where you live if that is higher, to use the service. If you are using it on behalf of a company or another organisation, you confirm that you are authorised to accept these Terms for them.

Particular features may come with their own supplementary rules — contest rules, team plans, promotional offers. Where those rules differ from these Terms, the supplementary rules govern that feature, and everything else here still applies.

BLOCKLORE is a multimodal AI creation platform. On a node-based canvas you can upload material, write prompts, connect nodes, and generate and edit images, video, audio and speech, with a video editor, an asset library and a community where work can be published.

Generation runs on a range of AI models, some operated by us and many operated by third-party model service providers. Which models are available, what they cost in credits and what they can do all change over time as providers release, update and retire them. We may add, change or withdraw models and features, and we will try to give reasonable notice where a change materially affects a paid plan.

Some capabilities — higher concurrency, more storage, longer file retention, watermark-free output for commercial use, priority queues, batch generation, early access to new models, and API or automation access — depend on your plan. The details shown inside the product at the time you subscribe are the authoritative description of what your plan includes.

You can create an account with an email address and password, with an email verification code, through a third-party sign-in provider such as Google, Discord, Telegram or Apple, or by signing a message with a crypto wallet. Signing in with a verification code from an address that has no account yet will create one for you.

Please keep your credentials to yourself and tell us promptly if you think someone else has got into your account. You are responsible for what happens under your account, though we will not hold you responsible for activity that is clearly the result of a security failure on our side.

Please do not create accounts to get around a limit, a restriction or a suspension, and do not register on someone else’s behalf without their authorisation. If you would like to close your account, contact us through the in-platform feedback channel or by raising a ticket and we will take care of it.

Generation and other metered features are paid for in credits. Before you confirm a paid generation we show you a quote, and we charge only when the task is actually accepted into the queue. If a task fails for a reason on our side, the credits for it are returned to your balance.

Credits reach your account in several ways and are held in separate pools: credits granted with a membership for each billing period, credits you top up, credits that can only be spent on particular models, and credits we give away in promotions or events. Each pool carries its own validity period. You can set the order in which the pools are drawn down; within the same pool, credits that expire soonest are always used first.

Membership credits are allocated for each billing period and do not roll over — unused membership credits lapse at the end of the period. Topped-up and promotional credits last until the validity period shown when you obtained them. Your current balance, the composition of each pool and the relevant expiry dates are always visible in your account.

Memberships are billed at the start of each period and renew automatically at the price then in effect until you cancel. If we change the price of a plan, the new price applies from your next renewal, not the current period, and we will tell you in advance so that you can cancel first if you would rather not continue. Card and subscription payments are handled by our payment processor; we never receive your full card number.

You can also obtain credits or benefits by redeeming a code, through the referral and ambassador programme, or by paying or staking on-chain. On-chain transactions are settled on a public blockchain and, once confirmed, cannot be reversed, amended or deleted by us. Prices are exclusive of any taxes that may apply where you are.

You can cancel a membership at any time. Cancelling stops the next renewal and you keep your paid features until the end of the period you have already paid for. Cancelling does not by itself delete your account or your work.

Because generation consumes third-party compute the moment it runs, credits that have already been spent and fees that have already been paid are, as a general rule, not refundable in cash. That general rule never overrides a refund or withdrawal right that consumer law gives you where you live — if local law grants you such a right, that right prevails over this section.

If you think you have been charged incorrectly, if credits were deducted for a task that never produced a result, or if something else about your billing looks wrong, please contact us through the in-platform feedback channel or by raising a ticket. We will look into it, and where the charge was our mistake we will put it right, normally by returning the credits.

Everything you bring to the platform and everything you make with it — uploaded material, prompts and parameters, canvases and projects, and generated results — is yours as between you and us. We do not claim ownership of it, and we do not restrict you from using your results commercially, subject to your plan and to the rest of this agreement.

You confirm that you hold the rights needed for the material you upload or reference, including any consent required from people who appear or are heard in it, and that the material does not infringe anyone else’s intellectual property, likeness, privacy or other rights.

So that we can actually run the service, you grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transcode, resize, index, transmit and display your content, and to pass the necessary parts of it to the model service provider behind the model you have chosen. This licence exists only to operate, secure and support the service. It ends when you delete the content, except for copies that remain briefly in backups and logs, for content others already obtained while it was published, and for anything we must keep by law.

If you publish work to the community, you additionally allow us to display, promote and recommend it inside the product and in our own channels, with attribution to your account. We will not use your private work — or work you produced for a client — in our marketing without asking you first.

This section explains what a generated result is and is not, in legal terms. It matters because it is easy to assume that a result behaves like an ordinary work of authorship, and in several jurisdictions it does not.

Whether AI-generated content attracts copyright is unsettled and differs between jurisdictions. In a number of them, a result produced substantially by a machine, without sufficient human creative input, may not qualify for copyright protection at all. We therefore make no representation or warranty that any result is copyrightable, original or capable of protection, and delivering a result to you is not a statement that rights subsist in it.

Because of how generative models work, another user entering the same or similar prompts, parameters or reference material may obtain a highly similar or even identical result. We do not guarantee that any result is exclusive to you, and we do not undertake to prevent others from producing something alike.

We do not claim copyright in your results, but we equally cannot transfer to you rights that may not exist. A result may also resemble an existing work, trademark or person, and we give no warranty that it does not infringe. Before you rely on a result, and especially before you use it commercially, please assess the legal risk yourself and take professional advice where it matters.

None of this is meant to discourage you. Where you contribute substantial human creative input — your own material, your composition and structure, your editing and successive revisions — the work as a whole may well be protectable in some jurisdictions. Whether it is, and how far that protection reaches, is for the law and the competent authorities of the place concerned to decide, not for us.

This section applies to images, video and audio you upload, reference or otherwise submit that contain the face, voice or other identifiable likeness of a real person ("likeness material"), and to anything you generate from it. Each time you submit likeness material, you confirm that the person is you, or that you have their explicit authorisation for the material to be used in AI generation, adaptation and synthesis — an authorisation that also covers the processing, transmission and temporary storage the platform and its model service providers need in order to deliver the result.

Please do not use likeness material, or anything generated from it, to impersonate someone or to suggest that a person said or did something they did not; to create pornographic, sexually suggestive or degrading content; to commit fraud, defamation, harassment or intimidation, or to interfere with an election; to imply an endorsement, sponsorship or affiliation that does not exist; or for any purpose that is unlawful where you or the depicted person are located.

Do not submit likeness material depicting a minor unless the law allows it and you hold the explicit authorisation of that minor’s guardian. We may refuse, block or remove material we believe may depict a minor, and we may do so without prior notice.

To provide real-person features we transmit the material you submit to the relevant model service provider, where it is held temporarily in that provider’s asset library — currently for no more than 30 days, after which it is deleted. The provider independently applies its own detection and compliance checks and may reject the material or ask you to complete liveness verification; that decision belongs to the provider and we cannot waive it for you. The check that determines whether material contains a face runs locally in your browser and does not itself send anything to a provider.

The person depicted can withdraw their authorisation. Once you know that has happened, please stop using the material and anything generated from it, and you can ask us to delete it. If we receive a complaint or a request from a competent authority, or we have reasonable grounds for doubt, we may ask you to show evidence of the authorisation within a reasonable time; if that evidence does not arrive, we may suspend the related features or remove the material. You remain responsible for third-party claims arising from a breach of this section.

Publishing to the community is entirely your choice, and you decide how visible a piece is. You can unpublish or delete a work at any time.

Please bear in mind what publishing means in practice: others may view your work, may fork it, and may build new work from it, and search engines and other third parties may cache or index it. Copies that other people have already made, and works they have created from yours, can continue to exist after you take the original down — we can remove your copy, but we cannot recall theirs.

Contests and campaigns are announced inside the product with their own rules covering entry, judging, prizes and any additional permissions you give by entering. Where those rules and this agreement differ, the contest rules govern that contest.

In a team, members share credits, assets and canvases according to the roles the team has set. The person who owns or administers the team can manage members, permissions and shared resources, and can see the work created in the team’s shared space.

If you are working on something you would rather keep to yourself, keep it outside the team space. When a member leaves a team or a team is dissolved, access to shared credits and shared content ends with the membership; those resources belong to the team, not to the individual member.

We would rather set out a short list of things that genuinely cause harm than a long list of technicalities. Please do not use the service to break the law, to infringe other people’s rights, or to produce content that sexualises minors, that is non-consensual intimate imagery, or that harasses, defames or incites violence against real people.

Please do not attempt to circumvent safety filters, content moderation or technical limits, whether by prompt injection, jailbreaking or any other means, and do not try to get around billing, quotas or access restrictions.

Please do not scrape the service in bulk, overload or attack it, probe it for vulnerabilities without telling us, reverse engineer it, or resell raw access to our interfaces without adding value of your own. If you find a security problem, tell us through the feedback channel and give us a fair chance to fix it before making it public.

Where the law requires you to disclose that content was AI-generated, please do so, and do not remove or obscure any provenance marking or watermark the service applies to a result.

We use automated and human review to keep the platform safe and lawful. Model service providers also apply their own checks, independently of ours, and may decline to process a request even where we would have allowed it.

If content breaches this agreement or the law, we may limit its visibility, remove it, or restrict the related features. Where the problem is serious — content that sexualises minors, non-consensual intimate imagery, or activity that puts the platform or other users at real risk — we may act immediately and without prior notice, and we may report it to the competent authorities.

In every other case we would rather warn you and give you a chance to put things right than terminate an account. Where we take action against your content or your account, we will tell you what happened and why, unless the law prevents us from doing so, and you can contest the decision through the feedback channel — a person will look at it again.

If you believe something on the platform infringes your copyright, trademark, likeness or other rights, please contact us through the in-platform feedback channel or by raising a ticket.

So that we can act quickly, please identify the work or right concerned, tell us where the material is on the platform, explain the basis of your claim, give us contact details, and confirm that the statements you are making are accurate and that you are the rights holder or authorised to act for them.

We will review valid complaints promptly and, where appropriate, remove or restrict the material and notify the user who posted it. That user can respond, and if the response shows the removal was mistaken we may restore the material. Accounts that repeatedly infringe may be suspended or closed.

Your material is held in private object storage and reached through short-lived signed links. How much storage you have, and how long generated files are kept, depend on your plan; the figures shown for your plan inside the product are what apply. Please keep your own copies of anything you cannot afford to lose — no online service, ours included, is a substitute for a backup.

We aim to keep the service running well, but we cannot promise it will always be available or error-free. Generation speed, queue times and output quality depend in part on third-party model providers and infrastructure, and may vary. Maintenance, provider incidents and events outside our reasonable control can all interrupt the service.

We may change, add or discontinue features. Where a change materially reduces what a paid plan offers, we will give reasonable notice and, where that is the fair outcome, offer you a pro-rated remedy for the unused part of your current period.

The service and the results it produces are provided as they are. We do not warrant that a result will be accurate, original, non-infringing or fit for any particular purpose, and results are not professional advice — do not rely on them for medical, legal or financial decisions.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost revenue, or lost or corrupted data. Where we are liable, our total liability for all claims arising in any twelve-month period is limited to the amount you paid us in that period.

Nothing in this agreement excludes or limits liability that cannot be excluded or limited by law — including liability for death or personal injury caused by negligence, and for fraud — and nothing in it takes away the statutory rights you have as a consumer where you live.

We may update these Terms as the service and the law develop. Updates are announced inside the platform with a new last-updated date, and where a change materially affects your rights we will give more prominent and advance notice. If you keep using the service after an update takes effect, that means you accept it; if you would rather not, you can stop using the service and close your account.

You can stop using the service at any time and ask us to close your account through the feedback channel or a ticket. We may suspend or close an account for a material breach of this agreement or where the law requires it; other than in the serious cases described above, we will give notice and, where the problem can be fixed, a chance to fix it. If we close your account without any fault on your part, we will refund the unused portion of your current membership period and any unexpired credits you paid for.

After an account is closed, your content enters a short recoverable window in case you change your mind, and is then deleted or anonymised on the normal cycle. The Privacy Policy sets out the detail. Provisions that are meant to outlast the agreement — ownership, the licences you have granted, the disclaimers and the liability limits — continue to apply.

This agreement is governed by the laws of Singapore, and the courts of Singapore have jurisdiction over disputes arising from it, without prejudice to any right you have to bring proceedings, or to rely on the mandatory consumer law, of the country where you live. Before anything formal, please talk to us: most problems are quicker to solve through the in-platform feedback channel or a ticket. This service is operated by Metaking Studios OU