Alipay Auto-Debit Service Agreement

Matters not covered here are governed by the Terms of Service and Privacy Policy. Where the two conflict, this Agreement prevails on auto-debit matters.

By checking the consent box and completing Alipay enrollment, you confirm: I authorize Blocklore (Metaking Studios OU) to automatically debit my Alipay account for Blocklore membership subscription fees, at the billing frequency and amount set out in this Agreement, until I cancel my subscription or revoke this authorization.

This authorization is given actively by you and may be revoked at any time. We will not initiate any auto-debit without your enrollment consent.

This Agreement applies to auto-renewing individual (Creator) and Team membership subscriptions. Team plans are billed per seat; the team owner enrolls and bears the debits.

The following are not auto-debits and are not governed by this Agreement: one-time membership purchases (billed once for a month, quarter or year, which expire and do not auto-renew); credit packs (one-time purchases); and benefits obtained by redemption code, promotion or gift.

Auto-debit is enabled only for subscriptions explicitly labelled as auto-renewing at checkout and for which you have ticked the consent box for this Agreement.

Blocklore membership provides continuous service according to the plan and billing period you select. Once auto-debit is enabled, you do not need to pay manually each period; we debit the amount due via Alipay at the start of each new billing period.

Upon a successful debit, that period's membership benefits (including the credits granted for the period) take effect immediately. The subscription renews automatically until you cancel. There is no fixed end date.

The billing frequency matches the billing period you selected at checkout: monthly is charged once every 1 month, quarterly once every 3 months, and annual once every 12 months.

The first debit occurs immediately when you complete Alipay enrollment and confirm the order. Subsequent debits occur on the day the current period ends and the new period begins; for example, a monthly subscriber first charged on 15 January is charged on the 15th of each following month (or the last day of the month where no corresponding date exists).

The amount debited is the full list price of your selected plan for that billing period, in the currency and amount displayed at checkout. The amount does not vary with your usage: it is the same regardless of how much you generate or how many credits you consume in the period. Current individual pricing: Creator Standard $9 monthly / $24 quarterly / $79 annual; Creator Plus $29 / $79 / $259; Creator Pro $99 / $269 / $899; Creator Max $169 / $459 / $1,499; Creator Ultra $299 / $809 / $2,699.

Team plans are billed per seat: the amount debited is the per-seat list price of that team tier multiplied by the number of seats you purchased. The seat count is fixed by the team owner at checkout; changing it afterwards is a subscription change as described below, and the new seat count is debited only after the owner initiates and confirms the change.

The first period may be lower than list price due to a promotion, coupon or first-purchase discount; promotions apply to the first period only, and renewals are debited at full list price. The renewal price is disclosed to you at checkout.

We do not set a fixed per-debit cap. The amount debited always equals the amount due for the period as confirmed by you at checkout and will never exceed it. We also comply with any payment limits Alipay sets for regulatory and risk-control purposes.

If you upgrade your plan, switch billing period, or (for Team plans) change the seat count mid-period, we debit the full period amount for the new plan and seat count immediately, with no credit for unused time on the previous plan; your billing cycle restarts from the date of the change, and subsequent debit dates shift accordingly. Before the change we display the amount payable and the new debit schedule, and no debit occurs until you confirm. Such changes are always initiated by you.

If a debit fails due to insufficient balance, an abnormal Alipay account status, or a revoked authorization, we will retry for a limited period. Membership benefits may be suspended during the retry window. If the debit ultimately does not succeed, the subscription terminates automatically, and no debt, arrears or late fees are incurred.

If we change the price of a plan, the new price applies from your next renewal period and does not affect the period you have already paid for.

We notify you in advance of the debit so you can decide before renewal whether to continue. If you do not accept the new price, you may cancel at any time before the next debit date, after which no further debits occur.

You may cancel at any time, without giving a reason, and at no cancellation charge. The two routes below are independent; either one stops all further debits.

Route 1 (recommended): Sign in to Blocklore, go to the Billing page, click Manage subscription, and select Cancel subscription in the billing portal.

Route 2: Open the Alipay app and go to Me → Settings (top right) → Payment Settings → Password-free payment / Auto-debit, find Metaking Studios OU (the name this service appears under on your Alipay bill and in the password-free payment list), and turn it off or unsubscribe.

Cancellation takes effect at the end of the current billing period: benefits already paid for remain usable until that period ends, and no further auto-debits occur. Cancelling does not delete your account, your work, or credits already granted, and you may resubscribe at any time.

If you encounter any technical difficulty while cancelling, contact us through the support channels below and we will assist you in completing the cancellation.

You may cancel at any time to stop future debits. Fees already paid for the current period are generally non-refundable, because that period's membership benefits have been granted and are available for use.

Because AI generation tasks consume third-party compute at the moment of execution, credits already consumed are not refundable in cash.

These principles do not override any refund or withdrawal right granted to you by consumer protection law in your jurisdiction; where such a right applies, that right prevails.

If you believe you were charged in error, credits were deducted without a resulting output, or your billing looks wrong in any other way, contact us. Where our review confirms the fault is ours, we will correct it.

Seven (7) days before each automatic debit, we send a renewal reminder to the email address on your account stating the amount and date of the upcoming charge, so you can cancel before it is taken.

We also notify you by email or in-platform message regarding: successful enrollment, the result of each debit, price changes, failed debits, and subscription termination. Please keep your contact details current.

Enquiries and complaints regarding the auto-debit service should be submitted through the in-platform feedback channel or ticket system.

We undertake to address and respond within seven (7) Business Days of receipt. If a matter remains unresolved, we will escalate it to the relevant payment service provider within a further seven (7) Business Days.

Your Alipay account and payment details are handled directly by Alipay and Stripe (our payment service providers). We do not obtain or store your Alipay password or full payment credentials.

We receive only the information necessary to fulfil the subscription, such as whether a debit succeeded and the subscription status. Personal data handling is described in our Privacy Policy.

We may update this Agreement as the Service and applicable law develop. Material changes will be notified to you prominently and in advance of taking effect; if you do not accept a change, you may cancel before it takes effect.

This authorization terminates automatically if: you cancel the subscription, you revoke the agreement within Alipay, your Blocklore account is closed, or the Service is discontinued.

This Agreement is governed by the laws of Singapore, and disputes are subject to the jurisdiction of the Singapore courts. This does not affect your right to bring proceedings in your own country, nor the application of mandatory consumer protection law there.

The Service is operated by Metaking Studios OU Contact us through the in-platform feedback channel or ticket system on Blocklore.

This Agreement becomes binding on you when you check the consent box and complete Alipay enrollment.